Get In Touch!

Email and Hours of Operation

Contact us anytime via our email address for any questions, concerns or customizations.

Order Pickup Hours are:

Monday: 4pm-6pm

Tuesday: 4pm-6pm

Wednesday: 4pm-6pm

Thursday: 4pm-6pm

Fridays: 4pm-6pm


Frequently Asked

How long will it take for my order to be processed?

Once an order is placed, processing time is 1-2 business days. If your order is placed after 3pm, your processing time will begin the next business day.

Shipping delivery times depend on the shipping method you choose at checkout.

Do you offer Expedited Shipping?

Yes we offer Expedited Shipping. Once you have placed all of your items in the cart and begin to check out please choose one of the expedited shipping methods offered by USPS.

Where do you ship to?

We ship around the world!!

Jot Plan Repeat is based out of Philadelphia Pa, USA. All products are shipped from our warehouse.

All customers are responsible for their own country’s duties / taxes / extra shipping fees.


I put the wrong address on my order, how can i change it?

We ask that you review your order before submitting to ensure all information is accurate.  If you enter a wrong shipping address, please contact us as soon as possible so we may change the address before your item ships.  Once an order ships we are unable to make any changes to the delivery address.

Can I order to multiple addresses?

When ordering gifts, you can choose to have us add in crinkle paper/tissue paper to make your gift special 

If you are shipping multiple gifts, each shipping address and each gift box must be its own individual order.  Unfortunately, we cannot ship to multiple addresses from the same order.


All orders will be processed within 1-2 business days after the order has been placed.


Do you accept returns?

Due to Covid-19 we are not currently accepting returns. All Sales are final. In order to protect our customers and our employees from future risk, we are not accepting returns of merchandise of any kind.

Can I order a custom product?

Yes you can order customization on select products only. If you have a special request, please email us before placing your order to ask us if it can be done and we will be happy to provide you with a quick rely!